**Refund Policy**

At Next-GenTech.co.uk, we want you to be completely satisfied with your purchase. If you are not happy with your purchase for any reason, you may return it within [number] days of purchase for a full refund.

**Return Conditions:**

* Items must be returned in their original packaging with all tags attached.

* Items must be unused and in new condition.

* Items purchased on sale are final sale and cannot be returned.

**To initiate a return:**

1. Please contact our customer service team at [email address] or [phone number] to obtain a return authorization number (RAN).

2. Package the item securely and include the RAN on the outside of the package.

3. Ship the item to the following address:

Next-GenTech.co.uk

[Address]

Once we receive your return, we will process it within [number] business days and issue a refund to your original payment method. Please note that return shipping costs are the responsibility of the customer.

**Exceptions:**

We do not accept returns on the following items:

* Custom-made or personalized items

* Perishable items

* Items that have been used or damaged

**Questions?**

If you have any questions about our refund policy, please do not hesitate to contact our customer service team.

**Last updated: [10-10-2023]**

**Additional notes:**

* You may want to include a link to your return policy page in your website's footer and checkout process.

* You may also want to consider offering a free return shipping label to customers who are returning items due to a defect or error on your part.

* Be sure to keep your refund policy up-to-date and to comply with all applicable laws and regulations.